CONSULTING

Expert advice on the day-to-day operation of your hospitality business

 

Customer service & experience ranging from modest “refreshes” to full-on transformation

 

Boost sells and increase the spend per head

MANAGER ON DEMAND

Administration: Cost Of Goods / inventory / food & beverage costs

 

Connect with premium suppliers & negotiation on your behalf

 

Creation of bespoke procedures & standards template

 

KPI’s & appraisals

 

Mentoring program

 

Recruiting

 

Technology: POS, merchant terminals, booking system

TRAINING PROGRAM

You team should continuously develop new soft & technical skills.

 

They are the salesperson and spokesperson of your business, the success of your venue depends on their training.

How to manage & schedule an interesting training program with a strong line-up of professionals when you are busy running the business?

Tailored training program based on needs, goals and level because knowledge is confidence.

EVENT ARCHITECT

Events, function, pop-up are a profitable way to diversify your activity. Build a strong event product to sell to your customers all year round.

EVENT 101

 

Improvement | Creation | Transformation of your event offering 

 

Back Of Office: technology - Terms & Conditions - invoice - proposal templates

 

Event training for your teams

CULTURE & PEOPLE

It’s time to focus on creating company culture, building your employment brand, and engaging your team members.

 

Mould the personality of your business : values, beliefs, assumptions, behaviours based on core value and philosophy.

“People don't buy what you do; they buy why you do it. And what you do simply proves what you believe” -Simon Senek