Expert advice on the day-to-day operation of your hospitality business
Customer service & experience ranging from modest “refreshes” to full-on transformation
Boost sells and increase the spend per head
MANAGER ON DEMAND
Administration: Cost Of Goods / inventory / food & beverage costs
Connect with premium suppliers & negotiation on your behalf
Creation of bespoke procedures & standards template
KPI’s & appraisals
Technology: POS, merchant terminals, booking system
You team should continuously develop new soft & technical skills.
They are the salesperson and spokesperson of your business, the success of your venue depends on their training.
How to manage & schedule an interesting training program with a strong line-up of professionals when you are busy running the business?
Tailored training program based on needs, goals and level because knowledge is confidence.
Events, function, pop-up are a profitable way to diversify your activity. Build a strong event product to sell to your customers all year round.
Improvement | Creation | Transformation of your event offering
Back Of Office: technology - Terms & Conditions - invoice - proposal templates
Event training for your teams
CULTURE & PEOPLE
It’s time to focus on creating company culture, building your employment brand, and engaging your team members.
Mould the personality of your business : values, beliefs, assumptions, behaviours based on core value and philosophy.
“People don't buy what you do; they buy why you do it. And what you do simply proves what you believe” -Simon Senek